Support Terminal v2.1

Intelligence Interface

Access technical documentation, compliance records, and system diagnostics.

Knowledge Nodes

Account & Billing

Manage subscriptions, credit usage, refund requests, and invoice history.

  • Pricing Tiers
  • Usage Dashboard
  • Invoices
  • Payment Methods

API Platform

Integration guides, rate limits, error handling, and SDK documentation.

  • API Reference
  • Rate Limits
  • Error Codes
  • Quickstart Guide

Model Behavior

Technical specs for Alpha-1, context window management, and reasoning capabilities.

  • Reasoning Engine
  • Context Window
  • Fine-tuning
  • System Prompts

Enterprise & SSO

SAML/SSO configuration, SCIM provisioning, and workspace management.

  • SAML Setup
  • Role Management
  • Audit Logs
  • Dedicated Capacity

Privacy & Compliance

Data retention policies, SOC 2 reports, GDPR compliance, and zero-training guarantees.

  • Data Policy
  • SOC 2 Report
  • GDPR / CCPA
  • Zero-Retention

Open Source

Access our open-weight models, research checkpoints, and evaluation harnesses.

  • HuggingFace Hub
  • Eval Tools
  • Research Papers
  • License

Safety & Alignment

Understanding Constitutional AI, safety boundaries, and refusal behaviors.

  • Safety System
  • Refusal Types
  • Red Teaming
  • Responsible Disclosure

Tools & Agents

Documentation for the Code Agent, visual reasoning, and tool-use capabilities.

  • Code Agent
  • Visual Input
  • Function Calling
  • Tool Definitions

Metanthropic Console

Navigating the web interface, prompt library, and sharing settings.

  • Workspace
  • Prompt Library
  • Sharing
  • Keyboard Shortcuts

Common Diagnostic Queries

>_How to rotate API keys safely?
>_Interpreting 429 Rate Limit errors
>_Configuring Context Window size
>_Download latest Invoice PDF
>_Enterprise SSO Setup Guide
>_Reporting a Model Hallucination
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